Privacy Policy
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At Go2Rent, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, reservation requests, telephone communication, and email correspondence. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
What Information We Collect
Depending on how you use our website and services, we may collect the following categories of information:
- Personal identification details such as your full name, email address, phone number, and country of residence
- Reservation and rental request details such as preferred vehicle, pick-up and drop-off dates, locations, driver age, license information, and special requests
- Technical and usage data such as IP address, browser type, device information, visited pages, and general interaction with our website
- Any information you provide when contacting us by email, contact form, WhatsApp, Viber, or telephone
How We Use Your Information
We use your information only for legitimate business purposes related to our rent a car services, including:
- Responding to reservation requests, contact messages, and availability enquiries
- Preparing quotations, confirming bookings, and organizing vehicle delivery or pick-up details
- Communicating with you regarding your rental, requested extras, and customer support needs
- Improving our website, services, and customer experience
- Maintaining website security, preventing abuse, and complying with legal obligations
Legal Basis for Processing
When required by applicable law, we process personal data on one or more of the following legal bases: your consent, the performance of steps prior to entering into a rental agreement, compliance with legal obligations, and our legitimate interests in operating, improving, and protecting our business and website.
Sharing Your Information
We do not sell your personal information. We may share your data only when necessary with trusted service providers that support our business operations, such as website hosting, technical support, or communication services, and only to the extent required. We may also disclose information where required by law, regulation, legal process, or competent authorities.
Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy, including responding to your enquiry, managing reservations, fulfilling contractual obligations, resolving disputes, keeping business records, and meeting legal, accounting, or tax requirements.
Cookies and Website Analytics
Our website may use cookies or similar technologies to ensure proper functionality, remember preferences, understand general visitor behaviour, and improve performance. You can control or disable cookies through your browser settings, although some parts of the website may not function as intended if cookies are restricted.
Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure, and you provide information at your own risk.
Your Rights
Subject to applicable law, you may have the right to request access to the personal data we hold about you, ask for correction of inaccurate information, request deletion or restriction of processing, object to certain uses, and request data portability where applicable. You may also withdraw consent where processing is based on consent.
Contact Regarding Privacy
If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal data, you can contact us at info@go2rent.gr or call us at +30 698 9425923.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, or legal obligations. Any updated version will be posted on this page with a revised last updated date.